Welcome to the Support Center

In order to streamline support requests and better serve you, we utilize a support ticket system. Every support request is assigned a unique ticket number which you can use to track the progress and responses online. For your reference we provide complete archives and history of all your support requests. A valid email address is required to submit a ticket.

If you need an account and submit a request, please contact use by phone or by e-mail at it-support@world-connect.ch.

Phone number for :
  • Lausanne call center : +41 21 544 29 29
  • Geneva call center : +41 22 545 36 50